Meet Jenn! Jennifer Hicks is our Financial Coordinator. As Financial Coordinator, she will be the go-to person for any patient financial concerns or informational needs. Jenn has experience with scheduling surgeries and counseling patients on their costs for all types of services we offer. In addition, she helps oversee all billing and coding for the practice. Having 12 years of experience working in the fertility field and a strong background in patient care and customer service, she will be available to help patients in any way she can.